KONTROL refund policy

In short: if KONTROL Pro is not for you, ask within 30 days of buying and you will get all of your money back, with no questions asked.

1. How to ask

• Send a message through the lightbulb button (suggestion box) in the top bar of KONTROL. Include an email address so we can reply, and say that you would like a refund. Mention the email address you used at checkout if it differs.
• Or ask for the refund with the payment provider you paid through, using the receipt you were sent.

Please contact us first if something went wrong. A payment dispute with your bank takes longer for everyone, and we would rather fix the problem or refund you directly.

2. What happens

• We refund the full price ($29) to the card or payment method you paid with. It usually reaches you within 5 to 10 business days, depending on your bank.
• When the payment is refunded, the licence key for it stops working. KONTROL's free features keep working, and the Pro features switch off.
• There are no partial refunds within the 30 days: it is the whole purchase.

3. After 30 days

After the first 30 days, refunds are at our discretion, except where the law gives you a right to one. If Pro does not work as it is described in KONTROL, please tell us anyway.

4. Your legal rights

This policy does not limit any right to a refund, repair or remedy that you have by law, including your rights as a consumer.

5. More

Your licence, and the terms that apply to it, are in the terms of service. How we handle your data is in the privacy policy.